SIMPLIPricing
Simple pricing that scales with your disputes
A platform subscription, a per dispute fee and an optional capped success fee for managed recovery.
Plans
Start with a pilot, grow with volume
Starter or pilot
- Base volume
- 100 disputes
- Success fee on recovered
- 20%
Growth
- Base volume
- 500 disputes
- Success fee on recovered
- 18%
Enterprise
- Base volume
- Custom
- Success fee on recovered
- Custom
Proposed pricing, subject to change after your diagnostic.
Principles
How we price
Subscription
For the platform, governance and connectors.
Per case fee
For usage and operational scale.
Optional capped success fee
For managed recovery, with a ceiling you agree up front.
Premium options
For travel connectors, a 24 hour SLA and arbitration support.
Paid diagnostic and pilot
With agreed baseline metrics, so you see value before you commit.
Questions
Pricing FAQ
Do I need to replace my existing tools?
No. The platform wraps around your PSPs, gateways, CRM, order and fulfilment systems.
What is the diagnostic?
We run historical disputes through the platform to baseline cost, labour, evidence quality and recovery, then agree pilot targets with you.
Is the success fee mandatory?
No. It is optional and capped, and applies where you choose managed recovery.
Can I bring my own language model?
Yes. Model connectors are agnostic, so you can use the model your security team has approved.
Next step
See SIMPLIChargeback working on your own disputes
Share a sample of historical disputes and we will show you the evidence, the recommended action and the audit trail.